Privacy policy

Privacy Policy

This document sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. By using our website (“Website” or “site”), you indicate that you accept this Privacy Policy. Please do not use our site if you do not agree to this Privacy Policy.

My Villa in Sardinia Limited (“we“, “us“, “My Holidays in Sardinia”) is registered in England and Wales, Company registration number: 945 5110 Our registered office is: 6, Creswick Walk – London NW11 6AN, UK.

We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately.

In general, we use the information we collect about you to improve the features and services we offer and support our own marketing and promotion efforts.

By accessing our Website and utilising our services, you acknowledge that you have read and understood this Privacy Policy and the information collection and handling practices outlined in it.

We may change this Privacy Policy from time to time so please check back regularly to keep informed of any updates.

Scope

This Privacy Policy describes in detail our policy and practices regarding our collection, use and disclosure of information about you.

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services.

What information we collect from you

In General.

We receive and store any information you enter on our Website or give us in any other way. This includes information that can be used to identify you as an individual or to contact you directly (“personal information“).

Personal information includes information you provide us such as your:

• first and last name
• telephone number
• email addresses
• username and password

Also, if you decide to perform your check-in online you will be asked to provide all the personal information required by Italian Law such as ID/passport details. All this information will be deleted within 24 hours from your arrival. Should you decide to proceed with a check-in in person on the day of your arrival, you will have to provide the above information and it will also be deleted within 24 hours from your arrival.

We may also request information about your travel plans, style, and preferences, including about the type of property you wish to rent.

You can choose not to provide this personal information to us, but in general some information about you is required in order for you to receive relevant offerings from My Holidays in Sardinia and enjoy other benefits of being a user of the Website; also to make rental property bookings; or participate in a survey, promotion or contest. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site. We also collect and store details of enquiries, bookings, transactions, refunds, chargebacks or other claims or events relating to advertisements and/or payments.

Cookies and Other Web Technologies.

Like many websites, we use “cookies” to enable us to personalise your visits to our site, simplify the signing-in procedure, keep track of your preferences and to track the usage of our Website. Cookies are small pieces of information that are stored on the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (your browser’s help screen or manual will tell you how to do this), but please note that this may reduce the functionality of our site and other websites.

Like all websites, our servers automatically record “log files” containing information about the volume and characteristics of our website traffic e.g. Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used, which help us to monitor and improve the service. We cannot identify you from your log files alone.

DETAILS CREDIT OR DEBIT CARD

Please note that we do not collect or process the details of your credit or debit card. However, these are collected and processed by our payment processing services provider Stripe Payments Europe, Ltd (“Stripe”). The collection and processing by these suppliers of the details of the credit or debit card and other personal data are governed by the respective terms and conditions. See https://stripe.com/privacy for more information. 

How we use your information

General purposes

My Holidays in Sardinia uses the information we collect about you for the following general purposes: to provide you with the products and services you request; to provide you with updates; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; to notify you about special offers and products or services available from us that we think may be of interest to you; to otherwise customise your experience with the Website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; to comply with Italian Law. 

Email Communications

We want to make it easy for you to take advantage of travel-related opportunities on our Website. One way we do this is by sending you email messages that contain information about your travel-related interests. We believe these email messages will provide you with useful information about travel-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send, or you can e-mail us.

Please review “Your rights and choices with respect to the collection and use of your information” section below for more information.

With whom we share your information

My Holidays in Sardinia may share your information with the following entities, in our sole discretion, that such disclosure is necessary:

• To comply with legitimate and enforceable subpoenas, court orders, or other legal processes; to establish or exercise our legal rights; to defend against legal claims, or as otherwise required by law. In such cases, we reserve the right to raise or waive any legal objection or right available to us.
• To investigate, prevent, or take action regarding illegal or suspected illegal activities; to protect and defend the rights, property, or safety of My Holidays in Sardinia, our customers, or others; and in connection with our General Terms of Use and other agreements.
• In connection with a corporate transaction, such as a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

How Long We Keep Your Information for

We may retain certain information associated with your use of the Website in our archives, including for analytical purposes as well as for recordkeeping integrity. The periods for which we retain your information depend on the purpose for which we collected it and we use it.

We will not retain any of your personal information for longer than is necessary for legal requirements.

Your rights and choices with respect to the collection and use of your information

• You can choose not to provide us with your personal information, although it may be needed to take advantage of the features and services offered on the Website.
• You have the right to ask us what personal information we hold about you by contacting us at the address below (see “Contact Us”)
• We endeavour to ensure that your personal information is relevant to its intended use, accurate, and complete.
• You will be given the opportunity to unsubscribe from promotional messages in any such email we send.
• Please note that we may send you other communications, including service announcements, and administrative messages relating to your use of the Website.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from the Website, you will not be able to access portions of our site.

How we protect your information

We want you to feel confident about using the Website to plan and book your holiday rental, so we are committed to protecting the information we collect. While no website can guarantee security, we have implemented and maintained appropriate physical, administrative, technical, and organisational measures to protect the personal information you provide us against unauthorised or unlawful access, use of disclosure, and against accidental loss, damage, alteration or destruction. For example, only authorised employees are permitted to access personal information, and they only may do so for permitted business functions.

Changes to this Privacy Policy

My Holidays in Sardinia may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We encourage you to check this Privacy Policy from time to time to review the most current version.

Information Correction & Deletion

If you believe that the information we have about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in information collection and use will be deleted. If at any point you wish for Privacy to delete information about you, you can simply contact us.

Data controller

The interested party can also contact the Owner at any time, addressing the requests to the following address:

My Villa in Sardinia Ltd

6, Creswick Walk

Londra NW11 6AN, 

email: info@myvillainsardinia.it

Our Data server center is located in UK (Europe).

We regularly update this privacy policy. Last revision in October 2022.